I. Data Collection and Storage

Our operational procedures aim to ensure the proper functioning of the www.hicron.com server. All queries made through the HTTP(S) protocol are stored in system logs. This allows for performance analysis, security monitoring, and later optimization of the service, as well as correct display of content. We store the following data:

• Public IP address
• Client computer name from which the connection is made
• Username provided during authorization
• Login time / Connection time
• Referring address
• Browser information (type, version, resolution)
• Information regarding any errors

The actual set of data obtained may vary depending on the configuration and method of connection to the www.hicron.com website.

II. Transmission Security

All connections to the www.hicron.com website are made using the encrypted version of the HTTP(S) protocol, secured by a certificate issued by CloudFlare Inc ECC CA-2.

III. Use of Data

The retention period for system logs is not defined. They serve as evidence during audits and are used for statistical analysis, which enables configuration optimization.

IV. Cookies

The following cookies are used on the www.hicron.com website. [Attachment]

V. External Hyperlinks / References

Please note that all rules and guarantees provided by Hicron sp. z o.o. regarding data processing and personal data on the commercial platform available at www.hicron.com. If there are external links on the website leading to other websites, please use them with caution. After accessing another site (maintained outside the www.hicron.com domain), we recommend verifying the terms of personal data processing, as they may differ from those provided by Hicron sp. z o.o.

VI. Communication and Reporting Questions or Issues

In case of issues with the operation of the www.hicron.com website, please notify us immediately about the situation. Please provide as much information as possible about the connection time, browser used, and method of connecting to the service where possible, including screenshots of error messages or screen captures. This approach can help us diagnose the reported problem. A platform representative will contact you to clarify the situation via the email address provided in the report or by phone.

VII. Principles of Personal Data Processing

Hicron Sp. z o.o., located at ul. Gwiaździsta 62, Wrocław, is the Data Controller (“Hicron”).

VIII. Updates and Changes

Changes and updates to this document, if required, will be applied to the next version and will take effect from the specified date.